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Your Queries, Simplified
Questions? Answers!
Find quick answers to the most common questions about our platform
What is RIVA?
RIVA (Rivers Intelligence Virtual Agent) is an AI-powered operations assistant built specifically for service businesses. RIVA can answer calls, qualify leads, book appointments, follow up automatically, and run your workflows — all while giving you full transparency inside our real-time agent observability dashboard.
How can RIVA help my business day-to-day?
RIVA handles the busywork that normally pulls you away from running your business. It can: Answer & route calls Book jobs, service appointments, or consultations Record CRM notes Follow up with leads Send reminders & confirmations Trigger workflows inside your systems This gives your team more time to focus on quality service and growth.
Do I need technical skills to use RIVA?
No — RIVA was built for non-technical business owners. Everything happens through a clean dashboard where you can: Turn workflows on/off Set preferences View transcripts Monitor agent performance No coding required.
Can RIVA sound natural for my customers?
Yes. RIVA uses a natural conversational model designed to feel like a friendly, reliable member of your staff. You can also: Customize tone Adjust vocabulary Add business-specific instructions Create event-triggered responses Your customers will feel like they’re talking to a real human receptionist.
What systems does RIVA integrate with?
RIVA integrates with: Your CRM Scheduling platforms Phone systems Payment or invoicing tools Website contact forms Webhooks & custom APIs If your tools can send or receive data, RIVA can plug into them.
Feel free to mail us for any enquiries : hello@riversintelligence.com
Your Queries, Simplified
Questions? Answers!
Find quick answers to the most common questions about our platform
What is RIVA?
RIVA (Rivers Intelligence Virtual Agent) is an AI-powered operations assistant built specifically for service businesses. RIVA can answer calls, qualify leads, book appointments, follow up automatically, and run your workflows — all while giving you full transparency inside our real-time agent observability dashboard.
How can RIVA help my business day-to-day?
RIVA handles the busywork that normally pulls you away from running your business. It can: Answer & route calls Book jobs, service appointments, or consultations Record CRM notes Follow up with leads Send reminders & confirmations Trigger workflows inside your systems This gives your team more time to focus on quality service and growth.
Do I need technical skills to use RIVA?
No — RIVA was built for non-technical business owners. Everything happens through a clean dashboard where you can: Turn workflows on/off Set preferences View transcripts Monitor agent performance No coding required.
Can RIVA sound natural for my customers?
Yes. RIVA uses a natural conversational model designed to feel like a friendly, reliable member of your staff. You can also: Customize tone Adjust vocabulary Add business-specific instructions Create event-triggered responses Your customers will feel like they’re talking to a real human receptionist.
What systems does RIVA integrate with?
RIVA integrates with: Your CRM Scheduling platforms Phone systems Payment or invoicing tools Website contact forms Webhooks & custom APIs If your tools can send or receive data, RIVA can plug into them.
Feel free to mail us for any enquiries : hello@riversintelligence.com
Your Queries, Simplified
Questions? Answers!
Find quick answers to the most common questions about our platform
What is RIVA?
How can RIVA help my business day-to-day?
Do I need technical skills to use RIVA?
Can RIVA sound natural for my customers?
What systems does RIVA integrate with?
Feel free to mail us for any enquiries : hello@riversintelligence.com